Ferguson Technologies, Inc. was founded in 2000 with a single mission: to be the most successful, creative and ground-breaking consulting agency in San Francisco . We approach each of our clients with fresh eyes to develop customized, unique strategies.
Though we’ve grown since our founding, we’re still the same agency at heart. Let us help make your dreams a reality. Are you ready to set your brand or business on the path to success? Give us a call today and see what we can do for you.
Contact us and find how our services can benefit your company.
N19 W24400 Riverwood Dr
Waukesha, Waukesha County 53188
510-901-7127 Fax 888-778-9458
Ferguson Technologies, Inc. Services
Discover Our Expertise
We examine what organizations are doing to stay relevant and competitive in this fast-paced world, and which ones are doing it best. We then strategize using smart tools and global resources in order to understand the implications of every choice our clients can make. Get in touch to learn more about how this service can help you.
Looking to develop your business but not sure where to turn? Need help planning or executing your next project? Let us guide you. Any organization can move forward with small incremental changes, but building for the future in today’s rapidly evolving environment means taking bold chances and making insightful decisions.
Mergers & Acquisitions
With years of experience, our staff has the capabilities and expertise to take your business to the next level. At Ferguson Technologies, Inc., we combine our insights and skills to transform your processes and strategies, and in turn, your company. We’re proud to help shape and improve how our clients structure and manage their business.
Aiden Johnson is one of our senior professionals, with an eye for what makes a business succeed. With years in the business, Aiden Johnson has seen it all - and is ready to lead you on the path to success.
Associate Director / Resource Team
Since joining our team, Jaime Lane has played a crucial role in the continued success of the business. Their exceptional skill set, true passion and creativity has inspired massive growth.
Vendor Resource /Small Business Consultant
After a thriving career in many different businesses, Ferguson Technologies, Inc. was pleased to welcome Drew Carlyle to the team. As a motivated, results-oriented collaborator, they’ve helped to make us what we are today.
A Career With Us
Tech Support Lead
Essential Duties and Responsibilities:
Operate, troubleshoot, install, upgrade, monitor, manage, and maintain the voice, network, software, firmware and security infrastructure.
Resolve LAN/WAN port activations and patch management.
Image desktop and laptops to ensure computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, VoIP systems, application servers and administrative systems.
Develops and plan all collaboration suite tools to ensure communications facets for diverse and complex voice, data and video systems and subsystems.
Perform and maintain IT Asset and Configuration Management for voice, video teleconferencing, collaboration, network, and security systems, devices, and infrastructure to include hardware and software.
Monitor the Remedy tracking system to provide support, repair, maintenance, configuration and installation of laptop and desktop computers, peripheral equipment and software.
Plan and schedule deployment and moves of hardware such as desktop, laptops, printers, and additional peripherals.
Support high-volume group printers, Xerox printers and PC workstations associated with the printers.
Work with vendor support contacts to resolve technical problems and provide assistance to end users for laptops, printers and peripherals.
Responsible for monitoring printers, paper and toner level, clearing paper jams, checking print quality, restocking paper and toner, maintaining log files, troubleshooting printer problems, creating and resolving trouble tickets.
Managing Asset lifecycles e.g. procurement to disposal
Equipment scanning and logging equipment details. Data must be organized and managed to report inventory levels.
Provide audio-visual, audio conferencing and equipment support services. Audio conferences are scalable from a few participants to over one hundred participants
Familiar with organizing av events requring. sound systems, audio recording devices, webcasting, videotaping live programs, video teleconferencing, computer data video production and related services
Ability to operate simplex to complex types of audio visual equipment – e.g. sound systems, audio recording devices, webcasting, videotaping live programs, video conferencing, computer data video production and related services.
Work with Collaboration POC to successfully setup and implement scheduled conferences using Cisco Webex Meeting Center and Adobe Connect Web Conferencing.
looking for an experienced Project Manager with working knowledge of Agile/Scrum principles.
The ideal person would be someone who is keen to perform both an Agile/Scrum team role but still get involved with some of the project work.
various Subject Matter Experts.
In this role, you will also work in conjunction with the Delivery Owner, Chief Product Owner, Product Manager and Product Owner to facilitate the needs of the team in achieving prioritized feature delivery that meets the overall strategy for the product and Hospitality.
Main Skills and Accountabilities:
Project management and leadership experience, with Agile Project working experience (5+ years of experience).
Experience managing multiple projects simultaneously 5-10 years of experience).
Experience managing project costs, schedules, scope, and risk, with appropriate reporting of status and variance.
Working knowledge of Agile principles (preferably Scrum), acting as Scrum Lead / Master for team.
Working experience using Microsoft Project/PPM (or similar tools). Experience with Microsoft Project Web App/PWA is a plus.
Working knowledge of Excel, Word, Power Point, JIRA (or similar); with strong analytical skills.
Excellent verbal, written, and ‘attention to detail’ skills.
Ability to work independently and with minimal supervision.
Strong interpersonal and time management skills.
Fluent in French and English.
Knowledge, Experience, Training, Education:
Knowledge or professional experience with Agile Process Management,
Understanding of how to measure actuals to budget and how to monitor during the project development cycle.
Excellent relationship building skills with a good understanding of different cultures and how to work with them to deliver results, in a global organization.
Excellent collaboration skills and ability to influence cross-functional teams and facilitate conversations that lead to agreed direction.
Must be able to travel 5-25% of the time including global travel.
Experience within the travel industry is desired but not required.
Scrum Master, PMP (Project Management Professional) or equivalent certification is a plus.
Ability and desire to work with people all over the world, with the probability of a varying work schedule to accommodate different time zones.
Bachelor's degree or equivalently qualified by experience.
ERP Business Systems Analyst and Technical Coordinator.
The Business Systems Analyst communicates with the IT and teams by defining and fine-tuning requirements and vetting out complex scenarios. Drive projects from start to finish and support existing solutions. Delivery of solutions that meet business objectives, meet user expectations for functionality and accuracy.
Excellent skills in Excel, PowerPoint, ability to articulate and communicate Project updates to management.
Develop quality Excel Dashboards and PowerPoint presentations
Manage Code move from dev to production by collaborating with all the stakeholders
Drive projects and communications between IT and Business and become a liaison between both groups.
Results driven – motivated and dedicated, Experience in agile methodology.
Analyze and document existing processes, continuously work towards improving processes from an Agile delivery standpoint
Assist in the creation of business requirements and facilitate discussion between IT and business. Must be able to comprehend technical designs and help communicate to business. Ability to orchestrate multiple teams for release management on Portal and ERP projects
Detailed review and costs for proposed projects and their solutions
Coordinate systems & testing teams, process managers and end users to ensure solutions are meeting business needs and the delivered functionality is what the customers want.
Work with testing teams and monitor progress of functional unit testing and user acceptance. testing
Defect management in HPQC, JIRA.
Testing and Quality Management.
Excellent Communication, planning, organization and problem identification skills
Excellent information and data skills
Ability to work in a collaborative, team-based environment
Test Automation experience is a plus.
Application of Business and Technical terminologies
UX Design Experience is a plus
Must have 3+ years of working experience in an enterprise environment
Must have working experience on SAP Projects.